a person in a white shirt showing a computer screen

Waiting Times for Patients in Irish Hospitals have Reduced as a Result of The National Treatment Purchase Fund using Microsoft Dynamics 365

Niall Fitzmaurice

Niall Fitzmaurice

Dynamics Business Group Lead

Read Time, 3 min.
Waiting Times for Patients in Irish Hospitals have Reduced as a Result of The National Treatment Purchase Fund using Microsoft Dynamics 365

 

It is well documented that waiting times for patients in Irish hospitals have continued to grow putting everincreasing pressure on our national health service.  

 

The most recent figures released show that 567,000 people are currently waiting to see a specialist for an outpatient appointmentTo alleviate this issue, the Government is looking to technology to help the Irish healthcare system more efficiently reduce waiting times for patients.  

 

The National Treatment Purchase Fund (NTPF) is the Government body tasked with reducing waiting lists and ensuring patients are provided with timely access to treatment in Ireland.   

 

To ensure more patients receive the treatment they need more quickly, the NTPF recently appointed Spanish Point Technologies – Microsoft Ireland Partner of the Year 2019 – to develop a solution that would make the management of patient treatment information across public and private hospitals in Ireland more efficient.  

 

The result of this project was the creation in May 2019 of the Patient Access Management System (PAMS), a cloud-based IT system that uses Microsoft Dynamics 365 to identify, track, and manage patient treatment information. 

 

Several months after launch, PAMS has contributed to the NTPF making significant reductions to patient waiting times. Just five months after its launch, over 30,000 ‘Offers of Treatment’ have been issued to 41 public hospitals in Ireland via PAMS, 45% of which, have since been accepted. 

 

The Problem 

 

In order to be able to provide timely access to appropriate treatment there is a vast amount of waiting list data that must be constantly organised and updated to ensure that the right patient is assigned to the right hospital and receives the right specialist treatment.  

 

The back-end process of recording each patient’s individual status is equally important too, and prior to this new solution being implemented, information management and reporting was extremely time-consuming.  

 

new IT system was needed to streamline this data for a wide network of users – allowing them to access real-time patient information from both private and public hospitalsas well as giving them the ability to create custom reports.  

 

The system also had to be watertight from a security perspective, to ensure that every piece of personal data stored was protected in line with GDPR legislation. 

 

The Solution 

 

Spanish Point developed the new Patient Management Access System using components such as Microsoft Dynamics 365, Dynamics Portals, and Native Dynamics Reporting to configure a sophisticated yet user-friendly solution – all hosted in the Microsoft Cloud​. 

 

The NTPF now has a complete data access and management solution that offers the scalability, security, efficiency and functionality they need to help reduce waiting times for patients.  

 

Since implementation, the feedback has been positive, with participating hospitals from across the country saying that it has had a positive impact on patient treatment, data security, and has resulted in improved efficiencies for users.  

 

Speaking about the projectAlison Green, Director Process Innovation, NTPF, said: “We are really impressed with how quickly PAMS went from design and brainstorming to ‘go live’. The feedback from users both within the NTPF and in the external hospitals has been extremely positive. Patient information can be accessed more quickly and efficiently, the status of patients on their journey to treatment is visible at each stage, and PAMS reports are being used to drive improved performance.” 

 

Niall Fitzmaurice

Dynamics Business Group Lead

 

 

Want to learn more about our Dynamics 365 solutions

Register now for an event near you

Education

Finance & Insurance

Government

  • -

    ENABLING DIGITAL IRELAND

    ENABLING DIGITAL IRELAND Over the last several months Microsoft and the Office of the Government CIO, with significant input from The Fletcher School at Tufts University, have developed a joint Summary Report which assesses Ireland’s digital progress and provides recommendations for the country to achieve its ambition of becoming a leading digital nation. The news […]

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Healthcare

  • Two people working in Healthcare with a Windows device

    Medical device provider builds an Azure data estate for any future

    Danish med-tech company Coloplast makes innovative care products for people with intimate health challenges. To help maintain productive customer relationships and better understand the needs of patients, Coloplast migrated from an on-premises data warehouse and business intelligence (BI) solution to Microsoft Power BI, Azure SQL Data Warehouse, and other Azure services. The migration is part […]

  • A woman undergoing a scan

    Predictive maintenance is improving quality of life for cancer patients

    With cancer affecting more than 17 million people annually, a figure set to rise dramatically in the coming years, efficient and cost-effective treatment is essential. Since deploying Microsoft Azure IoT, IBA Worldwide, a leading developer of medical equipment for cancer treatment, has been able to reduce the cost of maintenance and improve repair times for […]

Manufacturing

  • Two field workers fixing airplane turbines

    IoT connected field service has tapped into a new economy of satisfaction

    There’s something to be said for how modern convenience has altered customer expectations globally. As the world rapidly moves towards digitisation, traditional values―such as price and product loyalty―are cast aside in favour of curated service experiences. In the field service industry, this has become an area of concern for continuous customer satisfaction and business growth. […]

  • a yellow school bus driving down a dirt road

    Database migration that helps you be ‘better than the best’

    The Japanese term dantotsu is difficult to translate, but roughly means ‘better than the best’. Since its founding nearly 100 years ago, Japanese construction and mining equipment multinational, Komatsu, has striven to provide its customers with a service that achieves just that. As part of this mission, Komatsu launched its Dantotsu Strategy in 2003, which […]

Retail