Tuulia Sinijarvi

Pain-free business modernisation

Digital transformation. You’ve heard the phrase a million times. But what does it actually mean? A quick search will bring up 519 million results. So, it’s fair to say there’s no shortage of info out there – much of it useless, overcomplicated and adding to the noise. So, how about we think of it this […]

Smarter data that works together

In a world where so many new tools are aimed at the individual, those that emphasise the collective are increasingly valuable. Togetherness and unity are what define the most successful organisations, the businesses that are able to thrive and adapt in an ever-changing landscape of digital transformation and disruptive technology. By unifying relationships, processes and […]

2019 Modern Selling Trends in 5 webinars

The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]

Taking a trip to the cloud brings enhanced efficiency for Apollo

You might not think about the work that goes on behind the scenes when you book a holiday but, for Apollo, one of the Nordic region’s leading tour operators, it’s a big deal. Where once employees had to painstakingly input data into company systems manually, Apollo’s decision to move their existing CRM system to Dynamics […]

When business optimization saves lives

The less time spent on administrative processes, the sooner relief aid can reach refugee camps around the world. This is the simple goal of implementing Microsoft Dynamics 365 for Finance and Operations in the Danish Refugee Council. Cross-collaboration is business critical How do you improve collaboration in a global organisation with 7,000 employees, more than […]

How a compliance programme can help you build a customer-focused culture

Addressing compliance mandates can take planning and communication. But a robust programme can ensure you’re prepared and ready for challenges ahead, so that your people are free to do what they do best. Take a look at our free e-book, How Dynamics 365 helps enable compliance, to learn how such a programme can help your […]

Infographic: field service redefined

Adapting to customer demands in a connected world means empowering your people with tools that anticipate needs, unify communications, and deliver more. How long before it’s a matter of catching up?

9 ways to turn your field service centre into a profit centre

A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]

5 ways you know you’re ready for connected field service

More and more often, customer satisfaction is becoming the key to success. Emergency repairs often lead to high costs and great frustration for customers, so, understandably, you want to do everything you can to avoid them. Data and the Internet of Things help make this task a lot easier by enabling you to offer a […]