Respond quickly and effectively to your changing needs

Shirley Finnerty
Read Time, 2 min.  

Respond quickly and effectively to your changing needs

 

Each of us is dealing with a new way of working, living and interacting with each other. Every aspect of Government, society, business and family is being impacted daily by the need to keep each other safe and reduce the burden on our health services and critical infrastructure.

At Microsoft we want to help everyone adapt to this new normal as quickly and effectively as possible.

Listening to our customers, we’ve heard how all sizes of organisations are facing a very different set of challenges to the ones they imagined at the turn of the year. The focus is initially around business continuity. How do I ensure that the critical needs of my employees and my customers can be met? What services can I continue to offer and how?

As we adapt, we will have time to consider the broader needs of our organisations. How do we continue to build trusted relationships with customers when everything has to be done digitally? How do organisations continue to work and collaborate internally, without physical interaction? How do we ensure secure access to data and systems? How do healthcare workers get access to the tools they need to protect themselves and how do educators continue to provide effective teaching? These are just a few of the questions that many organisations need to address.

To help you and your organisation tackle these challenges we’ve put together the following information. It draws on our global and local experience to offer a guide to solutions that may help you navigate the current challenges. We’ll be updating the content on an ongoing basis, sharing best practice and letting you know what’s working well for others like you – and what’s not. We are also keen to hear your feedback on what you need so that we can provide the materials that best suit your requirements. Do speak to our account or partner teams and know that we are here to help.

Now is the time for us to use technology to help our people, our customers, our partners and our supply chain to collaborate effectively, securely and safely.

Free report: Responding together to COVID-19

Read in this report how your company can support flexible working remotely with the right tools and technology.

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