a woman sitting at a table using a laptop computer

Respond quickly and effectively to your changing needs

Shirley Finnerty

Shirley Finnerty

M365 Business Group Lead

Read Time, 2 min.

Respond quickly and effectively to your changing needs

 

Each of us is dealing with a new way of working, living and interacting with each other. Every aspect of Government, society, business and family is being impacted daily by the need to keep each other safe and reduce the burden on our health services and critical infrastructure.

At Microsoft we want to help everyone adapt to this new normal as quickly and effectively as possible.

Listening to our customers, we’ve heard how all sizes of organisations are facing a very different set of challenges to the ones they imagined at the turn of the year. The focus is initially around business continuity. How do I ensure that the critical needs of my employees and my customers can be met? What services can I continue to offer and how?

As we adapt, we will have time to consider the broader needs of our organisations. How do we continue to build trusted relationships with customers when everything has to be done digitally? How do organisations continue to work and collaborate internally, without physical interaction? How do we ensure secure access to data and systems? How do healthcare workers get access to the tools they need to protect themselves and how do educators continue to provide effective teaching? These are just a few of the questions that many organisations need to address.

To help you and your organisation tackle these challenges we’ve put together the following information. It draws on our global and local experience to offer a guide to solutions that may help you navigate the current challenges. We’ll be updating the content on an ongoing basis, sharing best practice and letting you know what’s working well for others like you – and what’s not. We are also keen to hear your feedback on what you need so that we can provide the materials that best suit your requirements. Do speak to our account or partner teams and know that we are here to help.

Now is the time for us to use technology to help our people, our customers, our partners and our supply chain to collaborate effectively, securely and safely.

Free report: Responding together to COVID-19

Read in this report how your company can support flexible working remotely with the right tools and technology.

Discover more related articles per industry:

Education

  • A guide to GDPR for universities

    A guide to GDPR for universities

    With the EU’s new General Data Protection Regulation coming into effect on May 25, understand how universities like yours can take the right steps towards compliance with this free eBook – and other useful resources. Your university on a journey on a journey Your university is on a journey with lots of ‘data subjects’. They’re […]

Government

Healthcare

  • logo

    Why trust is the essential ingredient in healthcare digital transformation.

    My phone had scarcely stopped ringing for weeks. Now it was ringing again. “Veronica,” said the voice at the other end, “we have an idea!” Immediately, I recognized who it was. I’ve known Carlo Tacchetti for almost as long as I’ve been at Microsoft. He’s a professor at the Vita-Salute San Raffaele University and the […]

  • Two female nurses having a virtual conversation through Microsoft Teams

    Belfast Trust: Reimagining patient care

    “There have been many heroic actions by our staff but we’re not heroes for what we’ve done – I’m just glad we could do our bit to help.” Paul Duffy, Co-Director of IT and Telecommunications at Belfast Trust, is talking about the monumental impact COVID-19 has had on the healthcare sector and how virtual consultations […]

Manufacturing

  • Etex

    Etex uses modern tools to unite its business and better focus on customers

    When it comes to construction, all components must come together in a timely manner in order to produce the optimum product. While Etex, a Belgian building solution manufacturing company, helps make this a reality on a day-to-day basis, it wanted to find a way to enhance productivity and collaboration internally. With locations across more than […]

Retail

Discover more related articles per dossier:

Customer Stories

  • Two female nurses having a virtual conversation through Microsoft Teams

    Belfast Trust: Reimagining patient care

    “There have been many heroic actions by our staff but we’re not heroes for what we’ve done – I’m just glad we could do our bit to help.” Paul Duffy, Co-Director of IT and Telecommunications at Belfast Trust, is talking about the monumental impact COVID-19 has had on the healthcare sector and how virtual consultations […]

Digital Transformation

  • Banking on technology to empower employees with new ways of working  

    Banking on technology to empower employees with new ways of working  

    AIB extends its relationship with Microsoft to further develop a digitally inclusive and flexible cloud platform that empowers employees with new ways of working  There has been a seismic shift in employee expectations, with flexible working hours, a desire for a more positive work culture, and strong health and wellbeing policies all top of mind […]

Press

  • Microsoft Research Reveals Digital Culture’s Key Role in Irish Organisations’ Competitiveness

    Microsoft Research Reveals Digital Culture’s Key Role in Irish Organisations’ Competitiveness

    NEWS RELEASE Microsoft Research Reveals Digital Culture’s Key Role in Irish Organisations’ Competitiveness Without a strong digital culture, introducing more technology reduces employee engagement Microsoft Ireland’s research shows: Only 11% of Irish employees feel highly productive in their job and 14% feel highly engaged. While 90% of employees report low innovation in their organisation. Where […]

Security & Privacy

  • Microsoft Data center wiring

    Time to reset public trust and deliver a better customer experience

    Time to reset public trust and deliver a better customer experience One of the breakout sessions at our upcoming Microsoft event, ‘Winning Trust – Enabling Transformation’, is about showing the public the positives of data analytics “What has been an onerous compliance process for most organisations may turn out to be the best thing that […]

Tips

  • 5 ways to keep employees engaged and productive

    5 ways to keep employees engaged and productive

    Your business will never possess a more powerful competitive advantage than your employees. Are you making the right choices to take full advantage of that value – or even to hang on to it? Help your employees stay engaged, satisfied and productive Just 13% of global workers are highly engaged and highly satisfied with their […]