David Arnold & Paul Gilbride holding a PowerApps sign posing for the camera

How Evros is using the Power Platform to Quickly Identify and Solve Inefficiencies for Customers

Aisling Curtis

Aisling Curtis

Former Director of Strategy & Sustainability

Read Time, 5 min.

How Evros is using the Power Platform to Quickly Identify and Solve Inefficiencies for Customers

 

An interview with Paul Gilbride, Business Solutions Practice Director, Evros Technology

 

Last week, we welcomed Paul Gilbride and his team from Evros Technology to One Microsoft Place for a fantastic session. Based in Dublin, Evros is digitally transforming organisations of all shapes and sizes using the Microsoft Power Platform and PowerApps.

 

The Microsoft Power Platform combines the robust power of PowerApps, PowerBI, and Microsoft Flow into one powerful business application platform – providing quick and easy app building and data insights.

 

The brilliant work being carried out by Evros was duly rewarded at Inspire 2019, Microsoft’s annual partner event in Las Vegas, as it won the Microsoft Ireland Power Platform Partner Award for 2019 – a tremendous and well-deserved achievement.

 

After our session with Evros last week, I was lucky enough to get some additional time with Paul to talk to him about why he is so passionate about the Microsoft Power Platform and get his views on the value it can deliver for businesses.

 

So, Paul, what are the main benefits your team are seeing when they use the Microsoft Power Platform?

The main thing that struck us is that it allows you to develop twice as fast as traditional methods. The team in Evros Labs are accelerating even further with PowerApps Templates, Custom Components and the exciting launch of the new App Store this year. The team’s mission is “to empower every organisation we engage with, to do more, with powerfully innovative apps”.

 

Digital disruption and transformation can be daunting. How does a customer get started?  Our customers were looking for easier and more efficient ways to solve their business challenges. It is for this reason that we started Evros Labs. Our customers were looking for easier and more efficient ways to solve their business challenges. Rather than simply follow the waterfall delivery model (requirements-build-test), we proposed a more agile approach.

Supported by our extensive technology vendor partnerships with Microsoft, we develop solutions quickly through “rapid prototyping” and low code application builds.

Keen to build upon our growing portfolio of disruptive industry solutions, the Evros development team established the Evros Labs Framework to streamline customer engagements and deliver business apps very quickly.

 

The Evros Labs vision is simple: We’re making customers experience transformation that is achievable for all Irish businesses. Evros Labs elevates everyday business workflows through the development of customised, intelligent and streamlined solutions that not only advance manual processes but deliver valuable data analysis and insight into their business.

 

Our low-cost, high-turnaround incubator model builds and tests an app solution in a truly collaborative manner with our customers. We gain the developmental insight and experience of the test model, while our customer gains a fully-customised enterprise app that can streamline a once manual process. The outcome for Evros Labs? Our customers can develop strategic plans and make real-time informed decisions. Emerging technologies are changing industry as we know it. Evros Labs is here to help companies experience real and rapid change.

 

What are the types of issues you are coming across and the kind of results you are seeing?  

There are a few examples that come to mind. One good example is that of a global pharmaceutical company we recently worked with. Its safety personnel had to carry clipboards to capture health hazards, issue clean requests and work orders with pen and paper. We then developed the FDA Clean PowerApp – a solution that performs three tasks via one app. The PowerApp uses QR Codes to denote an incident area, snaps images of issues and kicks-off workflow for maintenance staff. The incident tracking is done by PowerBI on-screen in a facilities office.

 

Now, time to resolution has sped up by 75% and incidents have reduced by 25% due to data insights provided by the new app. Over 20,000 pieces of paper have been reduced from one location in Ireland alone. The app is due to rollout globally in 2020.

 

Another good example would be an app we developed recently for a global mining company. It had been using a paper form to record data from 20 vehicle checks, with these checks having to take place four times a day. This was a very onerous task with no real-time insights and significant data entry on the backend.

 

For this, we developed the Vehicle Check PowerApp – an app that captures meter readings and vehicle information. The information kicks-off workflow and provides insights directly to administrative staff in office via a monitor with PowerBI reporting.

In 2018, over 40,000 pieces of paper were used to track every vehicle in the Irish branch. Now this is managed by three tablets using one PowerApp. This new app has saved 48 days per year on data entry.

A side benefit, financially, was around “servicing” triggers as real-time insights have ensured vehicles stay in optimal condition for longer.

 

A final example I’d like to mention is an app we developed with a large healthcare organisation. Previously, requests for technology (e.g. VMs, compute, CPU, etc.) were made via excel. 20 PMs submitted one excel per project request. Some weeks, over 50 Excel sheets were submitted for approval and administration. One person sorted these requests for action each week.

 

Now, they use the PM Hosting PowerApp – all 20 PMs now submit requests via an app which has automatic workflows ready to run in the background. Tasks are created in PLANNER and communications happen via MS TEAMS on all projects. This solution is an amazing example of using the Office365 and Azure cloud to solve a specific business problem – this project was finished three times faster than by custom coding.

 

With this new tool, close to 100 Days a year are saved on data entry. Also, faster approval times and more efficient project flow have returned massive value to the business.

 

Free eBook: 5 ways to know you are ready for connected field service

Assess whether it's time to upgrade your field service solution

Discover more related articles per industry:

Education

  • Unlock the potential of your students with Microsoft’s new Learning Accelerators

    Unlock the potential of your students with Microsoft’s new Learning Accelerators

    Personalized learning is a goal that educators everywhere have been trying to achieve for years. But the pandemic shone a light on the complexity of that challenge for teachers, who face a more diverse set of student needs than ever before.  Because delivering a truly personalized learning experience for every student has traditionally required lots […]

  • Northern Ireland moves to cloud-first education

    Northern Ireland moves to cloud-first education

    Northern Ireland moves to cloud-first education All teachers in the region now being equipped with Surface Pro laptops Transforming how education is provided in Northern Ireland over the next decade is a crucial goal for the region’s Education Authority.  To meet digital skills needs over that period and beyond, the authority is implementing a versatile […]

Finance & Insurance

Government

  • Two people inside using Surface Go in office

    How technology is transforming the work of governments

    Governments have the ultimate responsibility to their citizens. People depend on the services they provide like no other institution. Whether in healthcare, education, business, roads, railways, water – it’s essential that government institutions are always at the forefront of social and digital trends. Cloud-powered technologies are playing a critical role in helping government agencies to […]

Healthcare

Manufacturing

  • 9 ways to turn your field service centre into a profit centre

    9 ways to turn your field service centre into a profit centre

    A service that generates more profit than cost: it’s the ultimate goal for any organisation. We’ve listed a few tips below to help you make this dream a reality. 1. Know what you’ve got to offer Knowing what you’ve got to offer and knowing how (potential) customers view your story are important elements in marketing […]

  • Two field workers fixing airplane turbines

    IoT connected field service has tapped into a new economy of satisfaction

    There’s something to be said for how modern convenience has altered customer expectations globally. As the world rapidly moves towards digitisation, traditional values―such as price and product loyalty―are cast aside in favour of curated service experiences. In the field service industry, this has become an area of concern for continuous customer satisfaction and business growth. […]

Retail

  • Big data boosts business for beverage company

    Big data boosts business for beverage company

    Contemplate, if you will, the multiple choices available every time you want something to drink. Water? Juice? Soft drink? Do you want a single-serve can or a six-pack? Or maybe you just grab a liter bottle. The fact is, we as consumers expect a lot of options and the global non-alcoholic beverage industry delivers. Arca […]

  • Whitepaper: Retail Insights – Harnessing the Power of Data

    Whitepaper: Retail Insights – Harnessing the Power of Data

    The retail industry contributes a significant portion to the GDP of many countries, employs tens of millions of people and touches nearly everyone. In order to gain insight at a particularly volatile time for the industry, we recently conducted a survey with 100 retail executives to gain insight into their business challenges and learn about […]

Discover more related articles per dossier:

Customer Stories

  • Areal shot of the Johan Curijff ArenA in Amsterdam

    Pitch perfect? The football stadium enhancing their grass with IoT

    Is Johan Cruijff Arena the most innovative stadium in the world? It’s certainly looking that way. Well ahead of the curve on taking an environmental stance within their business practices, this Dutch arena achieved carbon neutral status before it had even become a global corporate priority. Now this European entertainment goliath turns its sights towards […]

Digital Transformation

  • An illustration of a girl with headphones

    The Artificial Intelligence podcast: Setting the scene

    In this episode of The Artificial Intelligence Podcast, we take a bird’s eye view of AI in Western Europe. Hear Thomas Holm Møller, partner at EY’s digital strategy practice, elaborate on the new ground-breaking AI report – a study commissioned by Microsoft in collaboration with EY. The report is based on interviews and surveys with […]

Press

  • Image of a man and woman smiling

    Microsoft and Connect at Catalyst Inc

    Microsoft and Connect at Catalyst Inc It’s an exciting time to be working in the technology sector in Northern Ireland. More than ever before we’re seeing increased numbers of entrepreneurs, start-up businesses, and indeed multinationals setting up in the North. Working together and learning from each other encourages a strong technology ecosystem and ultimately yields […]

Security & Privacy

Tips

  • Group of two female and one male office workers brainstorming in informal office setting. Both women are using laptops while the man is writing. Large screen shown in background.

    2019 Modern Selling Trends in 5 webinars

    The relationship between buyers and sellers grows more complicated each day. Every potential partnership requires finding the right buyer, fully understanding their business, tracking progress through the buying cycle, and engaging them with the right content—when and how they want it. These shifting dynamics underscore the artistry of modern selling. When the time is right, […]