Microsoft
As our digital economy evolves, new and emerging technologies continue to generate opportunities for communities, individuals, and businesses across the country. The potential of these technologies can only be unlocked, if everyone, everywhere has the skills to do so. Unfortunately, there remain significant imbalances in STEM in Ireland. According to the Higher Education Authority, 43% […]
James O’Connor
Vice President of Microsoft International Operations
AI and Customer Service – Start small, iterate, learn and improve. But definitely start. In conjunction with the Contact Centre Management Association and Codec, Microsoft jointly commissioned research into the current state of thinking in the Irish market around the application of artificial intelligence (AI) to customer contact and customer support scenarios. The results are interesting […]
Ger Perdisatt
Former Enterprise Director
Now more than ever, video conferencing has become a huge part of our daily life and work. My team and I at Microsoft have adjusted to the new reality of seeing each other’s homes, complete with dogs, cats and other family members. Everyone around the world is now working, learning, and connecting with colleagues, friends […]
Johanna Winqvist
Microsoft, Modern Workplace
