Microsoft
AI-based Email Triage Supports Efficient Customer Service at Mobi24 As emails now make up a large part of communication, companies face the challenge of processing large volumes of messages efficiently. This is especially crucial in a 24-hour contact center like Mobi24, a subsidiary of Mobiliar, where quick and error-free handling of customer inquiries is essential. […]
Jonas Huonder
Marketing Lead CMO, Microsoft Switzerland
In Zeiten wie diesen könnte man meinen, dass Cybersicherheit auf unserer Prioritätenliste nicht an oberster Stelle steht. Es ist aber wichtig, sich der Gefahren bewusst zu sein, die der Umstieg auf Arbeit von zu Hause aus für Organisationen auf der ganzen Welt mit sich bringt. Während wir versuchen, schnell cloudbasierte Collaboration-Dienste einzurichten, um die Arbeit […]
Nadine Nyffenegger
Business Group Lead for Business Applications
On March 8, 2023, Microsoft Envision Switzerland took place, welcoming over 700 in-person attendees at the Kongresshaus Zürich. It was an event for senior business leaders who want to learn how to drive digital transformation and sustainable growth in their organizations. With 20 highly engaged speakers, we brought together Switzerland’s thought leaders into one place […]
Nadine Nyffenegger
Business Group Lead for Business Applications
