Microsoft Technology Centre Experience Showcase – Blended Working in the Civil Service



Read Time, 3 min.

Microsoft Technology Centre Experience Showcase – Blended Working in the Civil Service


Blended work in the civil service

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MTC Experience

MTC Dublin

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Hybrid Work 


To help people thrive in a more flexible work world we need to rethink the entire employee experience—from creating culture to attracting and retaining talent and building listening systems. Every organization needs a plan and policies that put us on the path to extreme flexibility and help us build digital empathy into every aspect of our culture. At Microsoft, we’re giving employees a clear flexible work policy—any employee can work remotely up to 50 percent of the time. We’re also we’re building privacy-backed listening systems to capture digital signals with tools including Workplace Analytics, part of Viva Insights, which lets managers and leaders check in on the wellbeing of their teams and organizations empowering managers and leaders to “hire talent from everywhere” and create their own team norms.


Our approach to places hinges on bridging the gap between the physical and digital, and evolving with employee needs. This starts with putting employee safety first. For instance, we’re analyzing data from multiple inputs across public and private sources in a Microsoft Power BI dashboard to determine when people should be allowed at the worksite and how many. And we’re using a simple app built with Power Apps to help employees self-attest to their health and wellbeing when they come into the office.

And when it comes to meeting spaces, we’re turning our pre-pandemic design philosophy on its head and designing for the people not in the room. By combining new design patterns with Microsoft Teams Rooms innovations, we’re giving everyone a seat at the table so they can fully participate, no matter where they are.


The shift to hybrid work gives business leaders a rare opportunity to transform key business processes in bold new ways. If you’re thinking of the next few months simply as “a return to the office,” you’re missing the big picture. Instead, take some time to identify and prioritize digital transformation processes that leverage and scale what you’ve learned over the last year. If you don’t, your competitors will. The winners of the future are being decided today.

At Microsoft, we’re taking the opportunity to reimagine our key business processes—from operations to sales. For example, we’re transforming our inside sales team; using Microsoft Power Platform—Power Automate, Power BI, and Power Apps—to automate order-to-cash; and investing in a centralized Global Demand Center to increase lead gen and customer engagement through automated digital marketing.


If you are interested in visiting the Microsoft Technology Centre in Dublin with your team to experience how we are helping with enabling blended working please let us know today.

A sample agenda of the event can be seen below:


9:30  Arrival at One Microsoft Place
10:00  Welcome & Introductions
10:15  Experience Objectives / Outcomes
10:30  Enabling technologies for Blended Working
11:15  Break
11:30  Roome & Spaces Experiences
12:45  Next Steps
13:00  Wrap & Close
13:00  Lunch (Optional)


20 minutes

Hybrid Work

A Guide for Business Leaders