Customer Stories

How Microsoft is empowering ESB to achieve its Net Zero 2040 ambition

Every day, across the island of Ireland, the team in ESB Generation and Trading manage, monitor and trade energy. Cognisant of the ever-increasing importance of driving energy efficiency to help ESB meet its Net Zero 2040 ambition, ESB sought to leverage technology to support its team of almost 1,000 employees to streamline processes and make […]

Leinster Rugby: building lasting relationships with fans 

Leinster Rugby, a powerhouse of professional rugby in Ireland, is constantly trying to improve how they manage fan engagement and the match day experience for their fans.   That’s why, Leinster Rugby engaged Microsoft Partner BearingPoint as their official Innovation Partner. A key objective of that partnership would be to explore technology that could help Leinster […]

Putting the user experience first: Digitisation prioritised by Ulster University

With over 27,000 students, Ulster University is one of the largest universities on the island of Ireland, with overall student satisfaction consistently outperforming national benchmarks. In late 2019, the University recognised the opportunity to respond and adapt to the changing requirements of staff and students by embracing a digital transformation journey, supported by Microsoft. One […]

Banking on technology to empower employees with new ways of working  

AIB extends its relationship with Microsoft to further develop a digitally inclusive and flexible cloud platform that empowers employees with new ways of working  There has been a seismic shift in employee expectations, with flexible working hours, a desire for a more positive work culture, and strong health and wellbeing policies all top of mind […]

From goals to gold standard, Ergo’s Diversity and Inclusion journey yields results

The Microsoft Partner Pledge is a statement of intent in which we ask our partners to join us on our journey to use tech as a force for good. By signing the pledge, partners are committing to working with us to become ambassadors for digital skills, advocates for responsible and ethical AI, sustainability and diversity. […]

Enabling a paperless transformation

Hyper-automation through PowerApps is the key to an ambitious project to shift Belfast Trust’s operations entirely away from paper.    Knowing that digitising paper processes and reducing duplication improves efficiency, Belfast Health & Social Care Trust (known as Belfast Trust) who deliver integrated health and social care to about 340,000 citizens in Belfast and provides […]

Northern Ireland moves to cloud-first education

Northern Ireland moves to cloud-first education All teachers in the region now being equipped with Surface Pro laptops Transforming how education is provided in Northern Ireland over the next decade is a crucial goal for the region’s Education Authority.  To meet digital skills needs over that period and beyond, the authority is implementing a versatile […]

Sacred Heart Tullamore achieving sustainability through reimagined learning

Irish rural secondary school has boosted sustainability and increased collaboration, while building a deep culture of trust through its innovative approach to education.  Sustainability and promoting collaboration are vital goals in education today. Sacred Heart Secondary School in Tullamore, Co Offaly is achieving both by harnessing the transformative power of digital tools in education.   “We […]

Security Considerations for a Hybrid Working Environment

Over the past 20 months, we’ve seen significant changes in the cyber security threat landscape that are having a major impact on organisations of every size in every sector. The frequency and sophistication of cyber events have increased significantly. Unfortunately, this has security implications, which need to be closely managed to mitigate the risks across the organisation. Microsoft recently released […]

Building trust with rock-solid security at Crowleys DFK

By completing the first phase of its journey to ISO 27001 certification with a Microsoft Intune implementation, leading Irish firm of chartered accountants and tax advisors, Crowleys DFK can reassure its clients of exceptional data security practices. As ISO 27001 certification is the gold standard internationally for information security management and GDPR compliance, it takes […]

Transforming Fan Engagement at Leinster Rugby with BearingPoint

Leinster Rugby working with BearingPoint to radically transform how it engages with supporters using Microsoft Dynamics 365 and Power BI Leinster is one of Europe’s most successful professional rugby union sides. Having won the Champions Cup four times and the PRO14 eight times in recent years, they now have attracted a legion of loyal supporters […]

Kinetic Reimagining in-store advertising with AI

With Intouch.com’s AI solution using Microsoft Azure, Kinetic has experienced 39% sales increases for some brands.   Outdoor advertising is one of the oldest forms of advertising in the world, and over the years it has evolved and embraced new technology, moving from traditional billboards to digital, and more recently to smart digital. Now, an […]