Frank O'Donnell

Putting the user experience first: Digitisation prioritised by Ulster University

With over 27,000 students, Ulster University is one of the largest universities on the island of Ireland, with overall student satisfaction consistently outperforming national benchmarks. In late 2019, the University recognised the opportunity to respond and adapt to the changing requirements of staff and students by embracing a digital transformation journey, supported by Microsoft. One […]

Enabling a paperless transformation

Hyper-automation through PowerApps is the key to an ambitious project to shift Belfast Trust’s operations entirely away from paper.    Knowing that digitising paper processes and reducing duplication improves efficiency, Belfast Health & Social Care Trust (known as Belfast Trust) who deliver integrated health and social care to about 340,000 citizens in Belfast and provides […]

Crossing new frontiers in genomics

Patients and medical staff in Northern Ireland are benefitting greatly from the latest, cutting-edge, cloud technology   The Belfast Health & Social Care Trust (BHSCT) Regional Molecular Diagnostics Service (RMDS) delivers genetic and molecular diagnostic services to all five health trusts in Northern Ireland, covering a population of 1.8 million. Since 2019, the RMDS team […]

Game-changer AI tool will save mothers and babies

A new prototype AI diagnostic test for pre-eclampsia developed by a multi-disciplinary Irish team will hopefully save thousands of lives around the world. Preeclampsia affects 1 in 10 pregnancies and causes the deaths of at least 50,000 mothers and 500,000 babies worldwide every year. It is a serious pregnancy complication and diagnosis remains a significant […]

Advancing a Digital Healthcare Future for Ireland

As we continue to emerge from the Covid-19 emergency, we can easily look back over the past year and see how our health service’s information and technology systems were massively challenged. But despite – or perhaps as a result of – these challenges, our Health Service Executive (HSE) transformed their adoption of technology at unprecedented […]

Belfast Trust: Reimagining patient care

“There have been many heroic actions by our staff but we’re not heroes for what we’ve done – I’m just glad we could do our bit to help.” Paul Duffy, Co-Director of IT and Telecommunications at Belfast Trust, is talking about the monumental impact COVID-19 has had on the healthcare sector and how virtual consultations […]

Improved Quality of Life for Cystic Fibrosis Patients through use of Microsoft Teams for Consultations

Improved Quality of Life for Cystic Fibrosis Patients through use of Microsoft Teams for Consultations at University Hospital Limerick   Pilot programme reduces infection risk and improves therapy outcomes for patients and clinicians Part of the Health Service Executive (HSE) in Ireland, University Hospital Limerick (UHL) has been piloting online consultations using Microsoft Teams for […]

How Belfast Healthcare & Social Care Trust is Digitally Transforming

Digitally Connecting Vulnerable Patients to Care Facilities Partnering with Microsoft to help dedicated staff save valuable hours to put into care Belfast Health and Social Care Trust is one of the UK’s largest integrated health and social care providers with over 20,000 employees supporting a population of 340,000 service users. It faced the increasing challenge […]