Microsoft
AI: doing the unseen work in customer relations Pick a study – any study – on the subject of AI in the workplace and you will find consensus from employers that 1) AI will fundamentally change how businesses operate and 2) they have little idea how to implement it. It’s perfectly understandable. When you […]
Ger Perdisatt
Former Enterprise Director
All around the world, IT departments are facing similar challenges. Worrying skills gaps, heavy workloads and new cybersecurity threats are ever-present. Understanding how the IT community is reacting to – and coping with – these demands is hugely valuable. The IT Skills and Salary Report, a comprehensive study by Global Knowledge, provides that intelligence based […]
Bibhas Bhattacharya
Former Intelligent Cloud Business Group Lead
Today’s small businesses face enough challenges without IT being a barrier to their success. But how do you make sure your system is a help and not a hindrance? As consumers, we demand seamless connectivity to give us whatever we need, wherever we need it. It is an attitude that most of us take into the workplace. We expect to use tools intuitively and expand our knowledge with the minimum of effort. So, if you […]
Shirley Finnerty
Former M365 Lead
