Microsoft
There’s something to be said for how modern convenience has altered customer expectations globally. As the world rapidly moves towards digitisation, traditional values―such as price and product loyalty―are cast aside in favour of curated service experiences. In the field service industry, this has become an area of concern for continuous customer satisfaction and business growth. […]
Niall Fitzmaurice
Former Business Applications Manager
“Whether it’s expanding into new markets faster by using AI and video conferencing to translate multiple languages in real time, providing augmented reality shopping experiences to customers, or benefitting from equipment that tells you when it’s about to fail or needs to be replaced, digital transformation is changing our world.” Throughout the course of your […]
Lisa Hunt
Former Surface Business Group Lead
The workplace is changing. Employees are no longer coming together at set times and places to discuss, share and compare before returning to their own work in silo. That’s because the business leaders of today see those employees, the spaces they work in and the technology they use – as one entity. The result is […]
Lisa Hunt
Former Surface Business Group Lead
