{"id":980140,"date":"2025-01-14T09:34:14","date_gmt":"2025-01-14T08:34:14","guid":{"rendered":"https:\/\/pulse.microsoft.com\/?p=980140"},"modified":"2025-01-15T09:53:24","modified_gmt":"2025-01-15T08:53:24","slug":"fa2-innovation-through-collaboration-how-ericssons-implementation-of-the-microsoft-power-platform-has-been-a-game-changer","status":"publish","type":"post","link":"https:\/\/pulse.microsoft.com\/sv-se\/transform-sv-se\/na\/fa2-innovation-through-collaboration-how-ericssons-implementation-of-the-microsoft-power-platform-has-been-a-game-changer\/","title":{"rendered":"Innovation through collaboration \u2013 How Ericsson\u2019s implementation of the Microsoft Power Platform has been a game changer\u00a0"},"content":{"rendered":"<p class=\"intro\">World-leading telecom company Ericsson\u2019s implementation of Microsoft\u2019s Power Platform has yielded highly impressive results and helped promote user engagement across the whole organization.<\/p>\n<p><iframe loading=\"lazy\" title=\"How Ericsson\u2019s implementation of the Microsoft Power Platform has been a game changer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/oao69bV_iu8?feature=oembed&#038;enablejsapi=1&#038;origin=https:%2F%2Fpulse.microsoft.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>By integrating Microsoft\u2019s Power Platform, Swedish telecom giant Ericsson is achieving results few would have imagined possible at the outset. Development lead times have been slashed, they have enjoyed a threefold adoption over the last 18 months, and currently have over 10,000 makers in the platform.<\/p>\n<p>No wonder Richard Richtoff, Ericsson\u2019s Head of Product Line Productivity &amp; Collaboration, is proud of what has been achieved. Asked to choose one standout achievement, he points to the reduction in software development timeline from 380 days to 70. This improvement, combined with the business context of \u201cmakers,\u201d has produced outstanding results, not least in the case of Apps developed in as few as 10 days saving over 44,000 production hours. Richtoff says that he finds seeing all the great examples highly energizing. \u201cThe diversity and volume of great use cases being built on Power Platform is a testament to the innovative culture within Ericsson.\u202fThe numbers speak for themselves, and our target for 2025 is to save one million hours,\u201d he says.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-980235\" src=\"https:\/\/pulse.microsoft.com\/wp-content\/uploads\/2024\/12\/Thumbnail_3-1820x1024.jpg\" alt=\"\" width=\"1820\" height=\"1024\" data-contrast=\"\" srcset=\"\/wp-content\/uploads\/2024\/12\/Thumbnail_3-1820x1024.jpg 1820w, \/wp-content\/uploads\/2024\/12\/Thumbnail_3-300x169.jpg 300w, \/wp-content\/uploads\/2024\/12\/Thumbnail_3-768x432.jpg 768w, \/wp-content\/uploads\/2024\/12\/Thumbnail_3-1536x864.jpg 1536w, \/wp-content\/uploads\/2024\/12\/Thumbnail_3-2048x1152.jpg 2048w\" sizes=\"(max-width: 1820px) 100vw, 1820px\" \/><\/p>\n<h2><strong>Results beyond expectations<\/strong><\/h2>\n<p>Mats Hultin, Group CIO at Ericsson, sees the partnership, initiated in 2020, as both a significant step forward as well as a base for future implementations. \u201cThe Microsoft Power Platform is one of the major areas where we have seen really good traction. We\u2019ve already created great applications and automations, and we\u2019re really looking forward to seeing what the future can bring.\u201d<\/p>\n<p>Hultin\u2019s sentiments are echoed by Ryan Cunningham VP, Power Platform Intelligent Applications.\u00a0 \u201cEricsson\u2019s vision for Power Platform is ground-breaking, and the close partnership between Microsoft and Ericsson is helping shape the future of the platform for both companies \u2013 we are excited to be working together to re-imagine a new era of intelligent business applications.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-980147\" src=\"https:\/\/pulse.microsoft.com\/wp-content\/uploads\/2024\/12\/Thumbnail__-1820x1024.jpg\" alt=\"\" width=\"1820\" height=\"1024\" data-contrast=\"\" srcset=\"\/wp-content\/uploads\/2024\/12\/Thumbnail__-1820x1024.jpg 1820w, \/wp-content\/uploads\/2024\/12\/Thumbnail__-300x169.jpg 300w, \/wp-content\/uploads\/2024\/12\/Thumbnail__-768x432.jpg 768w, \/wp-content\/uploads\/2024\/12\/Thumbnail__-1536x864.jpg 1536w, \/wp-content\/uploads\/2024\/12\/Thumbnail__-2048x1152.jpg 2048w\" sizes=\"(max-width: 1820px) 100vw, 1820px\" \/><\/p>\n<h2><strong>Building blocks for the future<\/strong><\/h2>\n<p>The Microsoft Power Platform is collection of tools that allows users to build custom apps, automate workflows, and analyze data. It serves as a base for Power Apps to then be built upon, rather like building blocks, Richtoff explains. The Power Apps are designed to be accessible and simple for users with different levels of technical expertise. Among the many things users can do is use prebuilt templates and drag-and-drop functionality, while keeping a strong central governance model through the managed environments capabilities.<\/p>\n<h2><strong>A workforce of \u201cmakers\u201d<\/strong><\/h2>\n<p>Central to the Microsoft platform is the concept of \u201cmakers\u201d \u2013 employees, often without any prior programming experience. \u201cWe don\u2019t call them developers,\u201d says Richtoff, \u201cMany of these employees have never written a line of code, yet they\u2019re generating real impact. We\u2019re seeing applications for everything from financial management to mentorship tools, all created by individuals who intimately understand their departmental needs.\u201d<\/p>\n<p>Marcus Andersson, product owner for Power Platforms at Ericsson, adds, \u201cIt works so well because it\u2019s directly integrated into the tools that employees already use daily \u2013 Teams, Outlook, SharePoint and so on. Key to our approach was to focus on non-developers to bring innovation to areas traditionally not supported by IT. We\u2019ve seen lawyers building applications to support our legal processes, solving problems that only they fully understand, without needing IT\u2019s intervention, and doing so in days or weeks, instead of months.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-980456\" src=\"https:\/\/pulse.microsoft.com\/wp-content\/uploads\/2024\/12\/Thumbnail_8-1820x1024.jpg\" alt=\"\" width=\"1820\" height=\"1024\" data-contrast=\"\" srcset=\"\/wp-content\/uploads\/2024\/12\/Thumbnail_8-1820x1024.jpg 1820w, \/wp-content\/uploads\/2024\/12\/Thumbnail_8-300x169.jpg 300w, \/wp-content\/uploads\/2024\/12\/Thumbnail_8-768x432.jpg 768w, \/wp-content\/uploads\/2024\/12\/Thumbnail_8-1536x864.jpg 1536w, \/wp-content\/uploads\/2024\/12\/Thumbnail_8-2048x1152.jpg 2048w\" sizes=\"(max-width: 1820px) 100vw, 1820px\" \/><\/p>\n<h2><strong>Overcoming Challenges Together<\/strong><\/h2>\n<p>Beyond the numbers, all involved agree that this success is largely due to the collaboration between the various teams at Microsoft and Ericsson. While Ericsson\u2019s technology team plays a central role, Richtoff emphasizes that \u201cthe heroes are in the business. Together, we\u2019ve accomplished something exceptional, the heroes are local. They\u2019re the ones who bring this innovation to life.\u201d<\/p>\n<p>Microsoft, meanwhile, advise on best practices to help avoid pitfalls, and take in and act upon feedback. \u201cWe\u2019re building this together, and Microsoft is genuinely committed to helping us succeed,\u201d adds Marcus Andersson.<\/p>\n<p>Despite the Power Platform\u2019s success, challenges inevitably arise from time to time. However, here again, the close partnership with Microsoft has helped smoothen the process. \u201cThe partnership has never been stronger,\u201d says Richtoff. \u201cWe work together to solve issues as they come up, and they need us as much as we need them. This mutual partnership ensures we create the best possible impact for Ericsson.\u201d<\/p>\n<p>Organic growth in Power Platform usage within Ericsson has been remarkable. \u201cWe didn&#8217;t actively promote the Power Platform at first, but as soon as we enabled it, it just kept growing, employees were quickly finding ways to build applications that improve our bottom line and boost productivity,\u201d Marcus Andersson adds.<\/p>\n<p>Beyond the time savings, Richtoff sees the Power Platforms work not just as an initiative for Ericsson; more, an evolution. \u201cThis doesn\u2019t have a stop date. It\u2019s about giving every Ericsson employee the chance to shape our company\u2019s future and make a meaningful impact,\u201d he says.<\/p>\n<h2><strong>Eyes set firmly on the future\u202f<\/strong><\/h2>\n<p>Such has been the success so far that Ericsson has ambitious goals for the future, with a target of one million hours of lead-time reduction by 2025.<\/p>\n<p>\u201cWith emerging AI technologies, soon, employees will be able to create applications simply by writing in plain English, further lowering the barriers to innovation,\u201d says Richard Richtoff. \u201cUltimately, our ambition is to be the best in the world at this.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>World-leading telecom company Ericsson\u2019s implementation of Microsoft\u2019s Power Platform has yielded highly impressive results and helped promote user engagement across the whole organization. By integrating Microsoft\u2019s Power Platform, Swedish telecom giant Ericsson is achieving results few would have imagined possible at the outset. Development lead times have been slashed, they have enjoyed a threefold adoption [&hellip;]<\/p>\n","protected":false},"author":889,"featured_media":980191,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"class_list":["post-980140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","specials-transform-sv-se","stories-business-optimization-sv-se","businessPriorities-business-applications-sv-se"],"_links":{"self":[{"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/posts\/980140"}],"collection":[{"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/users\/889"}],"replies":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/comments?post=980140"}],"version-history":[{"count":5,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/posts\/980140\/revisions"}],"predecessor-version":[{"id":985623,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/posts\/980140\/revisions\/985623"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/media\/980191"}],"wp:attachment":[{"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/media?parent=980140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/categories?post=980140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}