{"id":413074,"date":"2020-12-17T13:18:09","date_gmt":"2020-12-17T12:18:09","guid":{"rendered":"https:\/\/pulse.microsoft.com\/?p=413074"},"modified":"2020-12-22T13:19:32","modified_gmt":"2020-12-22T12:19:32","slug":"fa2-medborgartservice-i-en-ny-tid","status":"publish","type":"post","link":"https:\/\/pulse.microsoft.com\/sv-se\/making-a-difference-sv-se\/na\/fa2-medborgartservice-i-en-ny-tid\/","title":{"rendered":"Webbinarium om medborgarservice i en ny tid"},"content":{"rendered":"<p class=\"intro\">M\u00e5nga kommuner har i dag en utmaning i att kunna kommunicera p\u00e5 ett enkelt s\u00e4tt med sina medborgare. Att vara relevant och f\u00e5 f\u00f6rtroende kr\u00e4ver att dialogen tar h\u00e4nsyn till medborgarens f\u00f6rv\u00e4ntningar och intressen.<\/p>\n<p>Samtidigt k\u00e4mpar kommunerna med administrativa utmaningar internt f\u00f6r att erbjuda kommungemensam samlad service. Till synes enkla fr\u00e5gor kr\u00e4ver dialog \u00f6ver de olika verksamheterna d\u00e4r sp\u00e5rbarheten i \u00e4rendena f\u00f6rsvinner i de silos som byggts upp under \u00e5ren.<\/p>\n<p>Medborgarservice eller \u00f6vrig kommungemensam \u00e4rendehantering beh\u00f6ver dock inte vara s\u00e5 sv\u00e5rt. Vi tror att p\u00e5 att st\u00e4rka medarbetare att vara kreativa och att arbeta med att automatisera de mest administrativa processerna med bibeh\u00e5llet fokus p\u00e5 kvalit\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<table style=\"border-collapse: collapse; width: 100%;\" border=\"1\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\n<h2>Webbinarium den 9 februari kl 08:15<\/h2>\n<p>Vill ni h\u00f6ra mer om detta s\u00e5 varf\u00f6r inte ta en titt p\u00e5 v\u00e5rt webinarie den 9 februari klockan 08:15 d\u00e4r v\u00e5r partner Endeavor presenterar en holistisk vy \u00f6ver Dynamics f\u00f6r Medborgarservice och hur ni kan anv\u00e4nda detta i er organisation. Ta chansen mot slutet att st\u00e4lla de fr\u00e5gor ni har, eller kontakta Microsoft direkt om ni f\u00f6redrar det.<\/p>\n<p><a href=\"https:\/\/mktoevents.com\/Microsoft+Event\/229735\/157-GQE-382\"><strong>Anm\u00e4lan<\/strong><\/a><\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><iframe loading=\"lazy\" title=\"Om medborgarservice i en ny tid\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/7ZU0pg_9qHs?feature=oembed&#038;enablejsapi=1&#038;origin=https:%2F%2Fpulse.microsoft.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<hr \/>\n<table style=\"border-collapse: collapse; width: 100%;\" border=\"1\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\n<h2>Schemal\u00e4ggning inom v\u00e5rden den 10 februari kl 12:00<\/h2>\n<p>V\u00e4lkommen ocks\u00e5 till ett webbinarium d\u00e4r vi visar och ber\u00e4ttar hur ett svenskt sjukhus effektiviserade schemal\u00e4ggningen! Fr\u00e5n papper och penna till automation!<\/p>\n<p><a href=\"https:\/\/info.microsoft.com\/WE-PowerApps-WBNR-FY21-02Feb-10-Effektivschemalaggninginomsjukvarden-SRDEM56287_LP01Registration-ForminBody.html\">Anm\u00e4lan<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u00e5nga kommuner har i dag en utmaning i att kunna kommunicera p\u00e5 ett enkelt s\u00e4tt med sina medborgare. Att vara relevant och f\u00e5 f\u00f6rtroende kr\u00e4ver att dialogen tar h\u00e4nsyn till medborgarens f\u00f6rv\u00e4ntningar och intressen. Samtidigt k\u00e4mpar kommunerna med administrativa utmaningar internt f\u00f6r att erbjuda kommungemensam samlad service. Till synes enkla fr\u00e5gor kr\u00e4ver dialog \u00f6ver de [&hellip;]<\/p>\n","protected":false},"author":791,"featured_media":243778,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1909],"class_list":["post-413074","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation-sv-se","specials-making-a-difference-sv-se","stories-develop-your-digital-skills-sv-se","stories-how-can-i-prepare-my-organisation-for-the-digital-future-sv-se","stories-roliga-satt-att-lara-sig-programmering","stories-technology-for-everyone-sv-se","businessPriorities-digital-transformation-sv-se"],"_links":{"self":[{"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/posts\/413074"}],"collection":[{"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/users\/791"}],"replies":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/comments?post=413074"}],"version-history":[{"count":13,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/posts\/413074\/revisions"}],"predecessor-version":[{"id":420629,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/posts\/413074\/revisions\/420629"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/media\/243778"}],"wp:attachment":[{"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/media?parent=413074"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pulse.microsoft.com\/sv-se\/wp-json\/wp\/v2\/categories?post=413074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}