{"id":142202,"date":"2018-04-19T09:00:32","date_gmt":"2018-04-19T08:00:32","guid":{"rendered":"https:\/\/pulse.microsoft.com\/?p=142202"},"modified":"2018-04-19T09:01:17","modified_gmt":"2018-04-19T08:01:17","slug":"fa1-infographie-service-client-reinvente","status":"publish","type":"post","link":"https:\/\/pulse.microsoft.com\/fr-be\/transform-fr-be\/manufacturing-fr-be\/fa1-infographie-service-client-reinvente\/","title":{"rendered":"Infographie\u00a0: le service client r\u00e9invent\u00e9"},"content":{"rendered":"<p class=\"intro\">S\u2019adapter aux exigences du client dans un monde connect\u00e9, cela signifie mettre \u00e0 la disposition de votre personnel des outils qui anticipent les besoins, unifient les communications et offrent davantage de r\u00e9sultats.<\/p>\n<p>Prenez les devants maintenant pour ne pas perdre de temps plus tard.<\/p>\n<p><a href=\"https:\/\/pulse.microsoft.com\/uploads\/prod\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-140158\" src=\"https:\/\/pulse.microsoft.com\/uploads\/prod\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic.png\" alt=\"L\u2019avenir proche du service sur site\" width=\"972\" height=\"2042\" srcset=\"\/wp-content\/uploads\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic.png 972w, \/wp-content\/uploads\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic-143x300.png 143w, \/wp-content\/uploads\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic-768x1613.png 768w, \/wp-content\/uploads\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic-487x1024.png 487w\" sizes=\"(max-width: 972px) 100vw, 972px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>S\u2019adapter aux exigences du client dans un monde connect\u00e9, cela signifie mettre \u00e0 la disposition de votre personnel des outils qui anticipent les besoins, unifient les communications et offrent davantage de r\u00e9sultats. Prenez les devants maintenant pour ne pas perdre de temps plus tard.<\/p>\n","protected":false},"author":838,"featured_media":133058,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"class_list":["post-142202","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","specials-transform-fr-be","verticalIndustries-manufacturing-fr-be","stories-comment-placer-mes-clients-au-centre-de-mon-entreprise-customer-employee-experience-fr-be","stories-customer-employee-experience-fr-be","businessPriorities-business-applications-fr-be"],"_links":{"self":[{"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/posts\/142202"}],"collection":[{"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/users\/838"}],"replies":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/comments?post=142202"}],"version-history":[{"count":1,"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/posts\/142202\/revisions"}],"predecessor-version":[{"id":142203,"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/posts\/142202\/revisions\/142203"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/media\/133058"}],"wp:attachment":[{"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/media?parent=142202"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pulse.microsoft.com\/fr-be\/wp-json\/wp\/v2\/categories?post=142202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}