{"id":445767,"date":"2021-02-22T09:24:28","date_gmt":"2021-02-22T08:24:28","guid":{"rendered":"https:\/\/pulse.microsoft.com\/?p=445767"},"modified":"2021-04-09T10:25:06","modified_gmt":"2021-04-09T09:25:06","slug":"fa1-it-sligo-levelling-the-playing-field-in-education-with-cloud-technology","status":"publish","type":"post","link":"https:\/\/pulse.microsoft.com\/en\/making-a-difference-en\/education-en\/fa1-it-sligo-levelling-the-playing-field-in-education-with-cloud-technology\/","title":{"rendered":"IT Sligo: levelling the playing field in education with cloud technology"},"content":{"rendered":"<p>\u201cWhen it comes to learning new technologies, having the space to explore and play around is very important. With the solution we\u2019ve put in place, our students now have that possibility. They can learn in their own time, from anywhere.\u201d<\/p>\n<p>Shaun McBrearty, Assistant Lecturer in Computer Science at IT Sligo is explaining how teaching and learning on his courses have been transformed by technology the institute has introduced over the past year.<\/p>\n<p>\u201cNot all of our students are able to afford the high-end laptops previously required to undertake some of our courses,\u201d adds Kieran Kennedy, Senior Technical Officer at IT Sligo. \u201cBut now our students can access very powerful technology virtually, even from an entry-level machine. It\u2019s a game changer for many of them.\u201d<\/p>\n<p>The transformation is being made possible by Azure Lab Services \u2013 a cloud-based virtual learning platform that students and teachers can access from anywhere. It is changing how IT Sligo delivers its courses, providing a glimpse into the ways it might transform education going forward, making learning more engaging, accessible and egalitarian.<\/p>\n<p>\u201cIt is really levelling the playing field from an accessibility point of view,\u201d says Kennedy.<\/p>\n<h2>A growing student cohort. And growing expectations.<\/h2>\n<p>Based on the north-west coast of the Republic of Ireland, Institute of Technology Sligo offers a wide variety of technology-focused undergraduate and postgraduate courses to students across the country and abroad.<\/p>\n<p>What distinguishes the institute from other higher education providers is the proportion of its courses that are delivered online. \u201cAbout 50% of our students are full-time, in-person attendees and 50% are online,\u201d says Kennedy.<\/p>\n<p>\u201cWe have students from over a hundred different countries,\u201d he adds. \u201cThere are about 7,500 students in total at the moment, but we are looking to grow that number.\u201d<\/p>\n<p>IT Sligo is focusing its efforts to expand the student base on the online side of its operations, having set itself the ambitious goal of increasing the total number to 10,000 by 2022. \u201cWe\u2019re currently on-course to exceed that target,\u201d says Kennedy.<\/p>\n<p>\u201cThe technology infrastructure we have allows us to scale our operations and take on those additional online students,\u201d he adds. \u201cBut the reason we\u2019re actually growing is because the quality of the content of our courses, the quality of the lecturing, and the quality of the students we are producing is improving.\u201d<\/p>\n<h2>Overcoming capacity challenges with Azure Lab Services<\/h2>\n<p>For courses like those that McBrearty delivers, improving the quality means giving students access to high-end technology. \u201cThe suite of modules that I teach covers virtualization infrastructure management and cybersecurity, which includes things like software and network penetration testing,\u201d he says.<\/p>\n<p>\u201cIn order to simulate any kind of real-world environment there, we need very high specification equipment; 16 gigabytes of RAM, quad core processors, that type of thing. And while we have some labs with that equipment on campus, as the Institute has grown in size the availability of those labs has become an issue in terms of capacity.<\/p>\n<p>It got to the situation where you could be teaching a class of first years, and if there was a little bit of space in the back of the lab, you would maybe let some of the fourth years in to catch up with the practical work,\u201d he recalls.<\/p>\n<p>\u201cIt was far from ideal. But we don&#8217;t have those issues anymore.\u201d<\/p>\n<p>McBrearty first heard about Azure Lab Services from the team at Microsoft Ireland, with whom IT Sligo have a close relationship. \u201cI emailed the Microsoft team explaining the capacity issues we were having and outlining our requirements. They came back with a lot of really detailed solutions.<\/p>\n<p>\u201cAnd when I saw Azure Lab Services in action, I realized it was exactly what we needed.\u201d<\/p>\n<p>Azure Lab Services enables educators to easily run a class or set up a training lab that students can access from anywhere, at any time. By providing simple, on-demand access to preconfigured virtual machines (VMs), the platform allows teachers to support the learning scenarios they want to create.<\/p>\n<p>For McBrearty and his students, it has been a game changer.<\/p>\n<h2>Benefits for teachers and students<\/h2>\n<p>\u201cAzure Lab Services has given me much greater flexibility as an IT lecturer,\u201d says McBrearty. \u201cI can go in, administer and control things myself. I can create the types of learning environments and scenarios using virtual machines that I would previously have relied on the on-premise labs for.<\/p>\n<p>\u201cI can also track student usage,\u201d he adds. \u201cSo I can see how much they\u2019re engaging with the course. When we used to do this all on campus using our on-prem equipment, it was a rush for students to use our practical labs. Whereas now you can see students spending up to six hours a week working on some stuff using this equipment.<\/p>\n<p>\u201cIt\u2019s great to see, because it&#8217;s not just a rushed practical lesson anymore, there&#8217;s more flexibility for students to go back and redo things or become more familiar with using certain technologies. There\u2019s much more self-exploration. And with many of our students working, they can do this when they want.<\/p>\n<p>\u201cThen of course there\u2019s the remote access I have,\u201d he adds. \u201cSo I can help out students that have maybe run into an issue, or who need something clarified or exemplified.\u201d<\/p>\n<p>McBrearty has used Azure Lab Services to deliver one module so far, with all 17 students using the platform simultaneously. \u201cNext semester, I\u2019ll be delivering three modules using Azure Lab Services,\u201d he says. \u201cThere are 57 students in total currently registered to study these modules, so I\u2019m anticipating around 40 simultaneous users.\u201d<\/p>\n<p>And the benefits of Azure Lab Services don\u2019t just stop with the quality of teaching and learning. \u201cIt also offers huge cost savings,\u201d says Kennedy. \u201cIt\u2019s hard to put an exact number on it, but we certainly save on reduced technical assistance and an increased speed of deployment.<\/p>\n<p>\u201cAnd if we wanted to run these environments ourselves on our own hardware, the costs of running that with all the power and cooling, particularly if it&#8217;s servers \u2013 it would be huge. And during the summer, when nobody needs it, we\u2019d still be paying for the hardware and it would be running 24\/7.<\/p>\n<p>\u201cWith Azure Lab Services, you turn it on when you need it and then you just destroy it when you don&#8217;t need it anymore, at the end of the semester. There&#8217;s huge cost savings in it.\u201d<\/p>\n<h2>An easy-to-use, supported service<\/h2>\n<p>The team at IT Sligo are keen to stress one other critical characteristic of Azure Lab Services: it is easy to use for teachers.<\/p>\n<p>\u201cWe are a Microsoft House,\u201d says McBrearty. \u201cAnd that\u2019s partly because the Microsoft suite of products in general is very easy to learn and understand. So when it came to learning how to use Azure Lab Services, I just went through the documentation that was online \u2013 the walk-through guides. That was enough to get me going.\u201d<\/p>\n<p>\u201cI obviously had to learn how to set up and create a lab, create a template, create virtual machines from it,\u201d he adds. \u201cBut to be honest, they weren&#8217;t difficult tasks. And if I ever ran into an issue, it was just a case of sending a support ticket off to Azure support.<\/p>\n<p>\u201cI never had a situation where a problem couldn&#8217;t be resolved.\u201d<\/p>\n<p>It takes a weight off Kennedy too, who\u2019s involvement has been limited. \u201cFrom my point of view, there&#8217;s very little additional support required,\u201d he says. \u201cSean came to me with this proposal of using the Azure Lab Services. Once he had access to it, that was the end of my involvement. So from a support point of view, it&#8217;s been ideal. And I don&#8217;t have to keep an eye on the budget either because it&#8217;s already set. We know how much it&#8217;s going to cost per semester or per academic term. All in all, It frees up a lot of my time.\u201d<\/p>\n<p>These types of time saving are vital if IT Sligo is to continue to push innovations at the institute.<\/p>\n<p>\u201cI\u2019m currently working on a chat bot created with Azure Bot Services,\u201d says Kennedy. \u201cIt\u2019s going to sit in front of the help desk and answer those repetitive questions that we keep getting from students. But that\u2019s really only scratching the surface with what we can achieve with Azure going forward. There\u2019s so much I want to get my teeth into next year, it\u2019s just a question of finding the time to do it.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cWhen it comes to learning new technologies, having the space to explore and play around is very important. With the solution we\u2019ve put in place, our students now have that possibility. They can learn in their own time, from anywhere.\u201d Shaun McBrearty, Assistant Lecturer in Computer Science at IT Sligo is explaining how teaching and [&hellip;]<\/p>\n","protected":false},"author":372,"featured_media":448470,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1911],"class_list":["post-445767","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation-en","specials-making-a-difference-en","verticalIndustries-education-en","stories-education-en","stories-how-to-prepare-for-the-future","businessPriorities-digital-transformation"],"_links":{"self":[{"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/posts\/445767"}],"collection":[{"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/users\/372"}],"replies":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/comments?post=445767"}],"version-history":[{"count":8,"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/posts\/445767\/revisions"}],"predecessor-version":[{"id":475047,"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/posts\/445767\/revisions\/475047"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/media\/448470"}],"wp:attachment":[{"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/media?parent=445767"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en\/wp-json\/wp\/v2\/categories?post=445767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}