{"id":280764,"date":"2019-12-18T10:49:48","date_gmt":"2019-12-18T09:49:48","guid":{"rendered":"https:\/\/pulse.microsoft.com\/?p=280764"},"modified":"2021-01-03T19:40:22","modified_gmt":"2021-01-03T18:40:22","slug":"fa2-national-treatment-purchase-fund","status":"publish","type":"post","link":"https:\/\/pulse.microsoft.com\/en-ie\/transform-en-ie\/healthcare-en-ie\/fa2-national-treatment-purchase-fund\/","title":{"rendered":"Waiting Times for Patients in Irish Hospitals have Reduced as a Result of The National Treatment Purchase Fund using Microsoft Dynamics 365"},"content":{"rendered":"
Waiting Times for Patients in Irish Hospitals have Reduced as a Result of The National Treatment Purchase Fund using Microsoft Dynamics 365<\/div>\n

 <\/p>\n

It is well documented that w<\/span>aiting times for patients in Irish hospitals have<\/span>\u00a0continued to\u00a0<\/span>grow<\/span>\u00a0putting ever<\/span>–<\/span>increasing pressure on\u00a0<\/span>our national\u00a0<\/span>health service.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

 <\/p>\n

The<\/span>\u00a0most recent figures released\u00a0<\/span>show that<\/span>\u00a05<\/span>67<\/span>,000\u00a0<\/span>people are<\/span>\u00a0<\/span>currently\u00a0<\/span>waiting to see a specialist for an outpatient appointment<\/span>.\u00a0<\/span>To\u00a0<\/span>alleviate\u00a0<\/span>this issue<\/span>, the Government is looking to te<\/span>chnology to\u00a0<\/span>help\u00a0<\/span>the<\/span>\u00a0Irish healthcare system\u00a0<\/span>more efficient<\/span>ly\u00a0<\/span>reduce waiting times for patients.\u00a0<\/span>\u00a0<\/span><\/p>\n

 <\/p>\n

The\u00a0<\/span>National Treatment Purchase Fund<\/span>\u00a0(NTPF)<\/span>\u00a0<\/span>is the Government body tasked with<\/span>\u00a0<\/span>reducing<\/span>\u00a0waiting lists and\u00a0<\/span>ensuring patients are<\/span>\u00a0provide<\/span>d with<\/span>\u00a0<\/span>timely access to treatment\u00a0<\/span>in Ireland.\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

To\u00a0<\/span>ensure more patients receive the treatment they need\u00a0<\/span>more quickly<\/span>, the\u00a0<\/span>NTPF<\/span>\u00a0<\/span>recently\u00a0<\/span>appointed<\/span>\u00a0Spanish Point Technologies –<\/span>\u00a0<\/span>Microsoft Ireland Partner of the Year 2019 –\u00a0<\/span>to develop\u00a0<\/span>a solution that would make\u00a0<\/span>the management of patient treatment information across public and private hospitals in Ireland<\/span>\u00a0more efficient.<\/span>\u00a0<\/span>\u00a0<\/span><\/p><\/blockquote>\n

\u00a0<\/span><\/p>\n

The result\u00a0<\/span>of this project\u00a0<\/span>was\u00a0<\/span>the creation<\/span>\u00a0in\u00a0<\/span>May\u00a0<\/span>2019<\/span>\u00a0of the\u00a0<\/span>Patient Access Management System (<\/span>PAMS<\/span>)<\/span>,<\/span>\u00a0a cloud-based IT system\u00a0<\/span>that uses<\/span>\u00a0Microsoft\u00a0<\/span>Dynamics<\/span>\u00a0<\/span>365\u00a0<\/span>to identify, track, and manage patient treatment information<\/span>.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Several months after launch, PAMS\u00a0<\/span>has contributed to the NTPF\u00a0<\/span>making significant reductions to patient waiting times<\/span>.<\/span>\u00a0<\/span>J<\/span>ust\u00a0<\/span>five<\/span>\u00a0months after its launch, over 30,000 \u2018Offers of Treatment\u2019\u00a0<\/span>have<\/span>\u00a0been issued to 41 public hospitals in Ireland via PAMS, 45% of which, have since been accepted.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

The Problem<\/span><\/b>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

In order to be able to\u00a0<\/span>provide timely access to appropriate treatment there<\/span>\u00a0i<\/span>s a vast amount of waiting list data\u00a0<\/span>that<\/span>\u00a0must be constantly organised and updated to ensure that the right patient is assigned to the right hospital and receives the right specialist treatment.\u00a0<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

The\u00a0<\/span>back-end<\/span>\u00a0process of recording each patient\u2019s individual status is equally important too, and prior to\u00a0<\/span>this<\/span>\u00a0new solution being implemented, information management and reporting was extremely time-consuming.\u202f<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

A\u00a0<\/span>new IT system was needed to streamline\u00a0<\/span>this\u00a0<\/span>data for\u00a0<\/span>a<\/span>\u00a0wide network of users\u202f\u2013 allowing them to access real-time patient information from both private and public hospitals<\/span>,\u00a0<\/span>as well as giving them the ability to create custom reports.\u00a0<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

The system also had to be watertight from a security perspective, to ensure that every piece of personal data stored was protected in line with GDPR legislation.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

The Solution<\/span><\/b>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Spanish Point\u00a0<\/span>developed\u00a0<\/span>the new\u00a0<\/span>Patient Management A<\/span>ccess S<\/span>ystem using c<\/span>omponents such as Microsoft Dynamics 365, Dynamics Portals, and Native Dynamics Reporting to configure a sophisticated yet user-friendly solution \u2013 all hosted in the Microsoft Cloud\u200b.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

The NTPF now has a\u00a0<\/span>complete data access and management solution<\/span>\u00a0that offers<\/span>\u00a0the scalability, security, efficiency and functionality\u00a0<\/span>t<\/span>hey need to help reduce waiting times for patients.<\/span>\u00a0<\/span>\u00a0<\/span><\/p><\/blockquote>\n

\u00a0<\/span><\/p>\n

Since implementation,\u00a0<\/span>the\u00a0<\/span>feedback has been positive<\/span>, with par<\/span>ticipating hospitals from across the country saying that it has had a positive impact on patient treatment, data security, and has result<\/span>ed in\u00a0<\/span>improved efficiencies for users.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Speaking<\/span>\u00a0about the\u00a0<\/span>project<\/span>,\u00a0<\/span>Alison Green, Director Process Innovation, NTPF, said: \u201cWe are really impressed with how quickly PAMS went from design and brainstorming to \u2018go live\u2019. The feedback from users both within the NTPF and in the external hospitals has been extremely positive. Patient information can be accessed more quickly and efficiently, the status of patients on their journey to treatment is visible at each stage, and PAMS reports are being used to drive improved<\/span>\u00a0<\/span>performance.\u201d<\/span>\u00a0<\/span><\/p>\n

 <\/p>\n

Niall Fitzmaurice<\/p>\n

Dynamics Business Group Lead<\/p>\n

 <\/p>\n

\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Waiting Times for Patients in Irish Hospitals have Reduced as a Result of The National Treatment Purchase Fund using Microsoft Dynamics 365   It is well documented that waiting times for patients in Irish hospitals have\u00a0continued to\u00a0grow\u00a0putting ever–increasing pressure on\u00a0our national\u00a0health service.\u00a0\u00a0   The\u00a0most recent figures released\u00a0show that\u00a0567,000\u00a0people are\u00a0currently\u00a0waiting to see a specialist for an […]<\/p>\n","protected":false},"author":107,"featured_media":283551,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1805],"class_list":["post-280764","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories-en-ie","specials-transform-en-ie","verticalIndustries-healthcare-en-ie","stories-customer-employee-experience-en-ie","stories-how-can-i-make-my-company-more-customer-focused-en-ie-customer-employee-experience-en-ie","businessPriorities-business-applications-en-ie"],"_links":{"self":[{"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/posts\/280764"}],"collection":[{"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/users\/107"}],"replies":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/comments?post=280764"}],"version-history":[{"count":12,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/posts\/280764\/revisions"}],"predecessor-version":[{"id":285099,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/posts\/280764\/revisions\/285099"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/media\/283551"}],"wp:attachment":[{"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/media?parent=280764"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/categories?post=280764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}