The Donkey Sanctuary<\/a>. Founded in 1969, it is one of the largest equine charities in the world, with a mission to ensure donkeys live free from suffering. To do the work efficiently, the charity needed a flexible animal management solution to record, manage and act upon the data they collected on animals.<\/p>\n\u201cWe wanted to find a system that could manage all the different areas of work that we do at The Donkey Sanctuary\u201d explains Sarah Tulloch, Animal Management Systems Manager. \u201cFrom veterinary care to donkey re-homing, we needed a solution that could be tick all the boxes and be easy for staff to use.\u201d<\/p>\n
Dynamics 365: a flexible CRM solution<\/h2>\n
The answer to The Donkey Sanctuary\u2019s needs came in the form of Microsoft\u2019s Dynamics 365, which provides an integrated CRM and ERP solution. \u201cPeople tend to view Dynamics 365 as a customer relationship management system that only works well for standard sales processes, but it really can be developed to manage absolutely anything. We love showing our clients the vast possibilities that Dynamics [365] can offer\u201d, says Nick Murdock, a CRM expert from Chorus.<\/p>\n
The flexibility that Dynamics 365 offers to organisations means that they can unify and manage their data in ways that suits them. This means they can focus on the things that really matter: responding to their customers\u2019 needs quickly and efficiently.<\/p>\n","protected":false},"excerpt":{"rendered":"
In a world where so many new tools are aimed at the individual, those that emphasise the collective are increasingly valuable. Togetherness and unity are what define the most successful organisations, the businesses that are able to thrive and adapt in an ever-changing landscape of digital transformation and disruptive technology. By unifying relationships, processes and […]<\/p>\n","protected":false},"author":60,"featured_media":239303,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1912],"class_list":["post-225740","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation-en-ie","specials-transform-en-ie","stories-data-insights-intelligence-en-ie","stories-how-can-i-get-insights-from-my-data-en-ie-data-insights-intelligence-en-ie","businessPriorities-business-applications-en-ie"],"_links":{"self":[{"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/posts\/225740"}],"collection":[{"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/users\/60"}],"replies":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/comments?post=225740"}],"version-history":[{"count":2,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/posts\/225740\/revisions"}],"predecessor-version":[{"id":237098,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/posts\/225740\/revisions\/237098"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/media\/239303"}],"wp:attachment":[{"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/media?parent=225740"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pulse.microsoft.com\/en-ie\/wp-json\/wp\/v2\/categories?post=225740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}