{"id":142206,"date":"2018-04-19T09:00:32","date_gmt":"2018-04-19T08:00:32","guid":{"rendered":"https:\/\/pulse.microsoft.com\/?p=142206"},"modified":"2018-04-19T09:01:34","modified_gmt":"2018-04-19T08:01:34","slug":"fa1-infografik-kundendienst-neu-definiert","status":"publish","type":"post","link":"https:\/\/pulse.microsoft.com\/de-at\/transform-de-at\/manufacturing-de-at\/fa1-infografik-kundendienst-neu-definiert\/","title":{"rendered":"Infografik: Kundendienst neu definiert"},"content":{"rendered":"<p class=\"intro\">Ihre Mitarbeiter sollen bestm\u00f6glich auf die Kundenw\u00fcnsche der modernen vernetzten Welt reagieren k\u00f6nnen. Dazu m\u00fcssen sie mit den richtigen Tools ausgestattet sein, welche Anforderungen vorab erkennen, die Kommunikation vereinheitlichen und noch mehr bieten.<\/p>\n<p>Beeilen Sie sich, damit Sie nicht den Anschluss verlieren!<\/p>\n<p><a href=\"https:\/\/pulse.microsoft.com\/uploads\/prod\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-140160\" src=\"https:\/\/pulse.microsoft.com\/uploads\/prod\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic.png\" alt=\"Die nicht ganz so ferne Zukunft des Kundendienstes\" width=\"972\" height=\"2042\" srcset=\"\/wp-content\/uploads\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic.png 972w, \/wp-content\/uploads\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic-143x300.png 143w, \/wp-content\/uploads\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic-768x1613.png 768w, \/wp-content\/uploads\/2018\/03\/BusinessLeadership_DynamicFieldServices_Infographic-487x1024.png 487w\" sizes=\"(max-width: 972px) 100vw, 972px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ihre Mitarbeiter sollen bestm\u00f6glich auf die Kundenw\u00fcnsche der modernen vernetzten Welt reagieren k\u00f6nnen. Dazu m\u00fcssen sie mit den richtigen Tools ausgestattet sein, welche Anforderungen vorab erkennen, die Kommunikation vereinheitlichen und noch mehr bieten. Beeilen Sie sich, damit Sie nicht den Anschluss verlieren!<\/p>\n","protected":false},"author":838,"featured_media":133060,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"class_list":["post-142206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","specials-transform-de-at","verticalIndustries-manufacturing-de-at","stories-customer-employee-experience-de-at","stories-wie-kann-ich-mein-unternehmen-kundenorientierter-gestalten-customer-employee-experience-de-at","businessPriorities-business-applications-de-at"],"_links":{"self":[{"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/posts\/142206"}],"collection":[{"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/users\/838"}],"replies":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/comments?post=142206"}],"version-history":[{"count":1,"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/posts\/142206\/revisions"}],"predecessor-version":[{"id":142207,"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/posts\/142206\/revisions\/142207"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/media\/133060"}],"wp:attachment":[{"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/media?parent=142206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pulse.microsoft.com\/de-at\/wp-json\/wp\/v2\/categories?post=142206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}